Dr Alison Porter joined the College of Medicine at Swansea University as a Senior Research Officer in April 2012, having been a Senior Researcher in Health Policy at the Nuffield Trust since February 2010.  Prior to this, Alison was based at Swansea University’s Centre for Health Research, Information and Evaluation.

Alison’s research interests are primarily qualitative and applied, with recent work covering health inequalities, disability, older people, long-term conditions and the interface between health and social care. She has a particular interest in the way in which organisations interact with the people who use them, through the processes of consultation, participation and communication.

In addition to her academic background, Alison has experience of both local government and the voluntary sector, through her work in social care and in community development.

At the Nuffield Trust, Alison worked on an action research study looking at commissioning of high quality care for people with long-term conditions. This two-year project, funded by The National Institute for Health Research Service Delivery and Organisation (NIHR SDO) programme, explores how services for people living with long-term conditions (such as diabetes, asthma or high blood pressure) can be planned, funded and put in place so that the quality of those services is as high as possible.

Published work

  1. Exploring patients’ self-reported experiences of out-of-hours primary care and their suggestions for improvement: a qualitative study

    08 November 2010
    Family Practice

  2. How sharp can a screening tool be? A qualitative study of patients

    23 September 2010
    Health Expectations

  3. Delays in response and triage times may reduce patient satisfaction and enablement after using out-of-hours services

    27 July 2010
    Family Practice

  4. Complexity of the decision making process of ambulance staff for assessment of older people who have fallen: a qualitative study

    14 May 2010
    Emergency Medicine Journal

  5. Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services

    01 March 2010
    British Journal of General Practice

  6. The need to improve the interface between in-hours and out-of-hours care, and between out-of-hours care and self-care: findings from a cross-sectional survey of users’ experience of their care

    13 October 2009
    Family Practice

  7. Third sector support for self-care and self-management by people with long term medical conditions in Wales

    01 January 2009
    Long Term Conditions Alliance Cymru

  8. How do people with chronic conditions experience care in Wales? A baseline study

    01 January 2009
    Welsh Assembly Government

  9. When would you call 999? Perceptions of emergency ambulances’ role in unscheduled health care

    01 January 2009
    Emergency Medicine Journal

  10. Understanding how the public chooses to use unscheduled care services

    01 July 2008
    Welsh Assembly Government

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