Lessons from the U.S
It has always been difficult to distil down the improvement goal of healthcare. Back in 2008, Don Berwick and colleagues at the U.S. Institute for Healthcare Improvement coined the phrase 'the Triple Aim' to describe succinctly what improvement efforts in healthcare should aim to achieve.
This came down to:
1. Better population health outcomes
2. Improved patient experience
3. Both delivered at a lower cost per person.