David Hamer: Improving hospital services with lean thinking

In this video interview, David Hamer, Professional Lead for Laboratory Medicine, Royal Bolton Hospital NHS Foundation Trust and National Clinical Lead for Service Improvement (Blood Sciences), NHS Improvement – Diagnostics, discusses how efficiency improvements have been made using lean principles at Royal Bolton Hospital and how this has impacted on the quality of services.

David Hamer spoke at How can hospitals do more with less? in October 2012.