Figure 11: Satisfaction and dissatisfaction with social care services provided by local authorities

Chart

Published: 03/04/2020

Notes

Questions asked: ‘And  how satisfied or dissatisfied are you with social care provided by local authorities for people who cannot look after themselves because of illness, disability or old age?’ [2012–2018]; ‘At some point in their lives people can need regular help looking after themselves because of illness, disability or old age… From your own experience, or from what you have heard, please say how satisfied or dissatisfied you are with the services provided to people who need this kind of regular help with looking after themselves, whose family cannot provide it?’ [2005, 2007]. Question not asked 2006 and 2008–2011.
For 2019, n=1,075

Source

The King’s Fund and Nuffield Trust analysis of NatCen Social Research’s BSA survey data