Diane Eltringham: Nursing response to the Francis Report


Published: 06/02/2014

In this video, Diane Eltringham, Head Nurse, Birmingham Heartlands Hospital, Heart of England NHS Foundation Trust, describes the challenges facing nursing staff following the Francis Report and explores what can make a difference to the quality of patient care.

Diane spoke at the Nuffield Trust event: The Francis Inquiry: the impact one year on in February 2014.