This report was written by The King’s Fund and the Nuffield Trust, and commissioned by the Richmond Group of Charities in partnership with the British Red Cross and the Royal Voluntary Service.
The report is based on seven interviews, capturing the experiences of people aged 65 and over with recent experience of the social care system. Participants were identified and recruited by the partner charities according to agreed criteria, and interviews were conducted by researchers from The King’s Fund and the Nuffield Trust. Where requested, participants’ real names have been changed to protect their identity.