The patient's dilemma

Report exploring the dilemma of a patient's complaint

Report

Published: 01/01/1987

ISBN: 0900574682

Download the report [PDF 2.4MB]

Patients may love in truest the doctors and nurses who have cared for them in their extremity. At the same time, during the course of their care they may feel it could have been delivered better.

This report discusses the patient's dilemma when contemplating making a complaint about the health care they have received.

Suggested citation

Clothier C (1987) The patient's dilemma. Nuffield Trust.