Social care users and safety

We look at whether adult social care services are helping service users feel safe.

Indicator

Last updated: 30/11/2018

Patient experience Safety
Social care

The Personal Social Services Adult Social Care Survey asks service users aged 18 and over who are receiving long-term support from social services about their experiences, to understand the impact of services, enable service user choice and inform service development. The survey asks service users whether care and support services help them in feeling safe.


Do adult social care and support services help service users in feeling safe? 15/09/2016

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The care and support white paper states that a high-quality service must be one that keeps people safe from harm and services need to safeguard adults whose circumstances make them vulnerable and protect them from avoidable harm.

The Personal Social Services Adult Social Care Survey (ASCS) asks service users if care and support services help them in feeling safe. Between 2014-15 and 2017-18, the proportion of services users who responded 'Yes' they do help them in feeling safe increased slightly from 84.5% to 86.3%. Data prior to 2014-15 has not been shown since changes to the weighting methodology and eligible population for the ASCS resulted in a break in the time series, so the data is not directly comparable to previous years.


About this data

This indicator uses data from the Personal Social Services Adult Social Care Survey (ASCS) - an annual survey for England that took place for the eighth time in 2017-18. The survey covers all service users aged 18 and over who are receiving long-term support services funded or managed by social services following a full assessment of need.

Data prior to 2014-15 have not been included due to changes in the weighting methodology and the eligible population for the ASCS. These changes resulted in a break in the time series and figures from 2014-15 onwards are not directly comparable to figures from surveys prior to this. 

For further information, please see NHS Digital. 

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