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Calls to NHS 111

Chart 22/02/2017

Monthly call volume and how calls were responded to between December 2013 and November 2016.

Estimated A&E visits diverted by NHS 111

Chart 22/02/2017

A comparison of calls to NHS 111 by people who said they would have gone to AE without NHS 111 with the number of people NHS 111 actually sent to AE.

Estimated ambulance call outs diverted by NHS 111

Chart 22/02/2017

A comparison of calls to NHS 111 by people who said they would have called an ambulance without NHS 111 with the number of people NHS 111 redirected to the ambulance service.

Where patients are sent by 111

Chart 22/02/2017

Monthly call volume and how calls were responded to between December 2013 and November 2016.

NHS 111 winter performance

Chart 22/02/2017

A comparison of winter 2015/16 and winter 2016/17 performance of NHS 111 in terms of calls answered within 60 seconds and those that were abandoned.

How we're funded

Chart 05/02/2017

A break down of our funding sources for the 2015/16 financial year.

How we spend our resources

Chart 05/02/2017

A break down of our main areas of spending for the 2015/16 financial year.