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Errors, emergencies and inequality: key findings from our latest indicators

Blog post 16/04/2015

Six interesting statistics on topics including NHS complaints, medication errors, life expectancy and emergency calls.

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Resolving complaints and promoting openness: Can the ombudsman help?

Report 01/12/1998Sir William Reid

A report discussing the complexities surrounding the NHS complaints procedure.

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The patient's dilemma

Report 01/01/1987Sir Cecil Clothier

Report exploring the dilemma of a patient's complaint

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