Delayed transfers of care

We look at delayed transfers of care for patients following NHS treatment.

Indicator

Last updated: 13/09/2018

Access and waiting times Capacity and staffing
Primary and community care Hospital care Social care

A delayed transfer of care occurs when a patient is ready for discharge from acute or non-acute care and is still occupying a bed. Delayed transfers of care should be minimised through effective discharge planning and joint working between services to ensure safe, person-centred transfers.

Since April 2017, data on the number of patients delayed on the last Thursday of the month has stopped being collected. It has been replaced by a similar measure called delayed transfer of care beds, which is calculated by dividing the total number of delayed days in the month by the number of calendar days. The new measure is more representative of the entire month rather than providing a patient snapshot on one particular day.


What is the trend in delayed transfers of care according to the type of care a patient receives? 13/09/2018

Chart QualityWatch

Read more

Overall, the average number of patients that were delayed per day fluctuated at around 3,800 between August 2010 and August 2013. After this, the number increased rapidly to reach a peak of 6,660 patients that were delayed on average per day in February 2017. Since then the number has decreased, falling to an average of 4,516 patients delayed per day in July 2018.

In August 2010, the average number of patients delayed per day that were receiving acute and non-acute care were almost identical. Over time, the number of delayed transfer of care patients receiving acute care has increased at a faster rate than those receiving non-acute care. In July 2018, two-thirds of delayed transfer of care patients were receiving acute care and one-third were receiving non-acute care.


Which organisations are responsible for delayed transfers of care? 13/09/2018

Chart QualityWatch

Read more

Since August 2010, the NHS has been responsible for the majority of delayed transfers of care. In July 2018, the NHS was responsible for 62% of patients delayed, social care was responsible for 30% of patients delayed, and both the NHS and social care were responsible for 8% of patients delayed.

The overall pattern in delayed transfers of care is not uniform between the organisations which are responsible for the delay. Between August 2010 and February 2017, 1,631 more patients were delayed per day where the NHS was responsible, respresenting an increase of 79%. Over the same time period, 1,185 more patients were delayed per day due to social care, representing a 96% increase. Since then, delayed transfers of care where the NHS was responsible have decreased by 25%, and delayed transfers of care due to social care have decreased by 43%.


What are the reasons behind delayed transfers of care? 13/09/2018

Chart QualityWatch

Read more

In July 2018, the most common reason behind delayed transfers of care was people awaiting a care package in their own home. The second most common reason was people awaiting further non-acute NHS care, and the third most common reason was people awaiting a nursing home placement. The average number of patients that were delayed per day due to awaiting a care package in their own home increased dramatically over time, from 433 patients delayed per day in July 2011 to 981 patients delayed per day in July 2018.


About this data

The Community Care Act 2003 introduced responsibilities for the NHS to notify social services of a patient’s likely need for community care services on discharge, and to give 24 hours notice of actual discharge. It also requires local authorities to reimburse the NHS for each day an acute patient’s discharge is delayed where social services are solely responsible for that delay.

A delayed transfer of care from acute or non-acute care occurs when a patient is ready to depart from such care and is still occupying a bed. A patient is ready for transfer when:

a. A clinical decision has been made that the patient is ready for transfer; and
b. A multi-disciplinary team decision has been made that the patient is ready for transfer; and
c. The patient is safe to discharge/transfer.

There is an expectation that delays to transfers of care will be minimised through the following steps:

• Discharge planning begins on admission to hospital or in the early stages of recovery;

• There are no built-in delays in the process;

• Services will jointly review policies and protocols around discharge and have systems and processes for assessment, safe transfer and placement, as part of their capacity planning.

These steps should be guided by good professional practice and safe, person-centred transfers. 

The focus of this indicator is to identify patients who are in the wrong care setting for their current level of need. Data are being collected for all adults (over 18s) in SITREPs.

Comments